For One Glorious Day, the Colorado DMV Understood Our Pain
If you attempted to get anything done at the DMV in Colorado on March 6, you likely already know what I'm about to talk about. If you didn't, you likely missed out on the "technical issue" that caused an outage, forcing the DMV to close offices and ask customers to reschedule their appointments. While services were restored by the following day, this unexpected outage caused quite a stir for a government agency that's generally known for inducing boredom.
I can definitely sympathize with anyone who couldn't get a license or any of the other important things you have to get through the DMV because of this issue. That being said, I couldn't help but find it morbidly funny that the DMV got an impromptu crash course on what it's like for us to actually have to visit the DMV.
No matter what state you live in, if you're over the age of sixteen in this country, you've most likely had dealings with the Division/Department of Motor Vehicles, for anything from a learner's permit to signing up for driving school before you ever even have a permit. Every time you go to the DMV, it's always the same trope: long lines and a lot of waiting.
When you consider the waiting game, this outage really put the proverbial shoe on the other foot, as now employees of the DMV get to wait on the DMV. Think about it: if you've ever had a "technical issue" at your job, you already know that kind of downtime could be anywhere from a few minutes to a few days or months. Can you imagine what kind of wait time you'd expect if you already know the speed at which your company moves on things they're supposed to do? That's a kind of existential dread that I can't even imagine.
Luckily, the folks at the DMV didn't have to wait long. Otherwise, they might have had time to re-examine the way they operate, and we can't have that now, can we? Either way, for me at least, it was fun while it lasted.